大疆社区

标题: 很愉快的一次大疆售后体验 [打印本页]

作者: 咔嚓飞 时间: 2017-6-23
标题: 很愉快的一次大疆售后体验
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作者: NB阿凯 时间: 2017-6-23
大疆现在实行炸机免费修，免费送电池了？好事，赞一个。明天我也把我炸机电池寄回大疆去换块新电池来。

作者: 秋香 时间: 2017-6-24
楼主，您的案例飞行器经分析是免费处理，也很感谢您对我们工作的认可。祝您飞行愉快。

作者: 秋香 时间: 2017-6-24

NB阿凯精灵4 Pro2017-6-23 17:56
大疆现在实行炸机免费修，免费送电池了？好事，赞一个。明天我也把我炸机电池寄回大疆去换块新电池来。

您好，您的案例之前我们同事与您沟通过后您寄回，目前是已经发货。请您后续注意查收飞行器。

作者: NB阿凯 时间: 2017-6-24

秋香超级版主2017-6-24 10:03
您好，您的案例之前我们同事与您沟通过后您寄回，目前是已经发货。请您后续注意查收飞行器。

谢谢，另外问一下摔过的电池是不是一律不修的？之前炸机的电池开关没反应了，但是充电是可以充的。

作者: 秋香 时间: 2017-6-26
本帖最后由秋香于 2017-6-26 14:21 编辑

NB阿凯精灵4 Pro2017-6-24 22:37
谢谢，另外问一下摔过的电池是不是一律不修的？之前炸机的电池开关没反应了，但是充电是可以充的。

您好，请问您的电池现在情况怎么样呢？外观有不有破损或裂开吗？可以拍个照片我们看看。
若是比较严重不能寄回，您可以具体联系我们在线技术或是通过微信公众号“大疆服务”（DJI_SUPPORT）联系在线人工客服为您看看，我们同事会协助处理您的问题。

欢迎光临大疆社区 (https://bbs.dji.com/)