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标题: 很愉快的一次大疆售后体验 [打印本页]

作者: 咔嚓飞    时间: 2017-6-23
标题: 很愉快的一次大疆售后体验
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作者: NB阿凯    时间: 2017-6-23
大疆现在实行炸机免费修,免费送电池了? 好事, 赞一个。明天我也把我炸机电池寄回大疆去换块新电池来。
作者: 秋香    时间: 2017-6-24
楼主,您的案例飞行器经分析是免费处理,也很感谢您对我们工作的认可。祝您飞行愉快。
作者: 秋香    时间: 2017-6-24
NB阿凯精灵4 Pro2017-6-23 17:56
大疆现在实行炸机免费修,免费送电池了? 好事, 赞一个。明天我也把我炸机电池寄回大疆去换块新电池来。
您好,您的案例之前我们同事与您沟通过后您寄回,目前是已经发货。请您后续注意查收飞行器。
作者: NB阿凯    时间: 2017-6-24
秋香超级版主2017-6-24 10:03
您好,您的案例之前我们同事与您沟通过后您寄回,目前是已经发货。请您后续注意查收飞行器。
谢谢,另外问一下摔过的电池是不是一律不修的?  之前炸机的电池开关没反应了,但是充电是可以充的。
作者: 秋香    时间: 2017-6-26
本帖最后由 秋香 于 2017-6-26 14:21 编辑
NB阿凯精灵4 Pro2017-6-24 22:37
谢谢,另外问一下摔过的电池是不是一律不修的?  之前炸机的电池开关没反应了,但是充电是可以充的。
您好,请问您的电池现在情况怎么样呢?外观有不有破损或裂开吗?可以拍个照片我们看看。
若是比较严重不能寄回,您可以具体联系我们在线技术或是通过微信公众号“大疆服务”(DJI_SUPPORT)联系在线人工客服为您看看,我们同事会协助处理您的问题。





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