大疆社区

标题: MG_1返厂回来开箱问题 [打印本页]

作者: dai 时间: 2017-9-22
标题: MG_1返厂回来开箱问题
[{"nameindex":"_1_1","type":1,"imgsrc":"","url":"","desc":"这今天一个简单问题在大疆公司就很复杂，飞行器是7/8返公司，到前几天收到。因为飞行器问题当时和客服电话沟通就没有寄喷洒系统回去，导致现在问题，两个接头配不上。收到货开箱问题一堆，遥控器面版划痕，螺旋桨夹头颜色不一致，下壳开裂等……"},{"nameindex":"_2_355321","type":2,"imgsrc":"","multi_size":{"small":"201709/22/163231jtoa997p5ot9fjz1.jpg@!550","large":"201709/22/163231jtoa997p5ot9fjz1.jpg@!1920","extra_large":"201709/22/163231jtoa997p5ot9fjz1.jpg@!2560","wide_450_360":"201709/22/163231jtoa997p5ot9fjz1.jpg@!450x360","medium":"201709/22/163231jtoa997p5ot9fjz1.jpg@!1200","square_360_360":"201709/22/163231jtoa997p5ot9fjz1.jpg@!360x360","standard_640_360":"201709/22/163231jtoa997p5ot9fjz1.jpg@!640x360"},"url":"201709/22/163231jtoa997p5ot9fjz1.jpg","desc":""},{"nameindex":"_2_355322","type":2,"imgsrc":"","multi_size":{"small":"201709/22/163246dzdv91dxvxt6x17v.jpg@!550","large":"201709/22/163246dzdv91dxvxt6x17v.jpg@!1920","extra_large":"201709/22/163246dzdv91dxvxt6x17v.jpg@!2560","wide_450_360":"201709/22/163246dzdv91dxvxt6x17v.jpg@!450x360","medium":"201709/22/163246dzdv91dxvxt6x17v.jpg@!1200","square_360_360":"201709/22/163246dzdv91dxvxt6x17v.jpg@!360x360","standard_640_360":"201709/22/163246dzdv91dxvxt6x17v.jpg@!640x360"},"url":"201709/22/163246dzdv91dxvxt6x17v.jpg","desc":""},{"nameindex":"_2_355323","type":2,"imgsrc":"","multi_size":{"small":"201709/22/163259yggzld79h7lqdhd6.jpg@!550","large":"201709/22/163259yggzld79h7lqdhd6.jpg@!1920","extra_large":"201709/22/163259yggzld79h7lqdhd6.jpg@!2560","wide_450_360":"201709/22/163259yggzld79h7lqdhd6.jpg@!450x360","medium":"201709/22/163259yggzld79h7lqdhd6.jpg@!1200","square_360_360":"201709/22/163259yggzld79h7lqdhd6.jpg@!360x360","standard_640_360":"201709/22/163259yggzld79h7lqdhd6.jpg@!640x360"},"url":"201709/22/163259yggzld79h7lqdhd6.jpg","desc":""},{"nameindex":"_2_355324","type":2,"imgsrc":"","multi_size":{"small":"201709/22/163331aw45yi1obyrhbgwg.jpg@!550","large":"201709/22/163331aw45yi1obyrhbgwg.jpg@!1920","extra_large":"201709/22/163331aw45yi1obyrhbgwg.jpg@!2560","wide_450_360":"201709/22/163331aw45yi1obyrhbgwg.jpg@!450x360","medium":"201709/22/163331aw45yi1obyrhbgwg.jpg@!1200","square_360_360":"201709/22/163331aw45yi1obyrhbgwg.jpg@!360x360","standard_640_360":"201709/22/163331aw45yi1obyrhbgwg.jpg@!640x360"},"url":"201709/22/163331aw45yi1obyrhbgwg.jpg","desc":""},{"nameindex":"_2_355327","type":2,"imgsrc":"","multi_size":{"small":"201709/22/163343wyftyefej5j2wpcf.jpg@!550","large":"201709/22/163343wyftyefej5j2wpcf.jpg@!1920","extra_large":"201709/22/163343wyftyefej5j2wpcf.jpg@!2560","wide_450_360":"201709/22/163343wyftyefej5j2wpcf.jpg@!450x360","medium":"201709/22/163343wyftyefej5j2wpcf.jpg@!1200","square_360_360":"201709/22/163343wyftyefej5j2wpcf.jpg@!360x360","standard_640_360":"201709/22/163343wyftyefej5j2wpcf.jpg@!640x360"},"url":"201709/22/163343wyftyefej5j2wpcf.jpg","desc":""},{"nameindex":"_2_355328","type":2,"imgsrc":"","multi_size":{"small":"201709/22/163354ea2wr82c111zwks8.jpg@!550","large":"201709/22/163354ea2wr82c111zwks8.jpg@!1920","extra_large":"201709/22/163354ea2wr82c111zwks8.jpg@!2560","wide_450_360":"201709/22/163354ea2wr82c111zwks8.jpg@!450x360","medium":"201709/22/163354ea2wr82c111zwks8.jpg@!1200","square_360_360":"201709/22/163354ea2wr82c111zwks8.jpg@!360x360","standard_640_360":"201709/22/163354ea2wr82c111zwks8.jpg@!640x360"},"url":"201709/22/163354ea2wr82c111zwks8.jpg","desc":""},{"nameindex":"_2_355332","type":2,"imgsrc":"","multi_size":{"small":"201709/22/163558ui0w0iliyug0mnlc.jpg@!550","large":"201709/22/163558ui0w0iliyug0mnlc.jpg@!1920","extra_large":"201709/22/163558ui0w0iliyug0mnlc.jpg@!2560","wide_450_360":"201709/22/163558ui0w0iliyug0mnlc.jpg@!450x360","medium":"201709/22/163558ui0w0iliyug0mnlc.jpg@!1200","square_360_360":"201709/22/163558ui0w0iliyug0mnlc.jpg@!360x360","standard_640_360":"201709/22/163558ui0w0iliyug0mnlc.jpg@!640x360"},"url":"201709/22/163558ui0w0iliyug0mnlc.jpg","desc":""}]

作者: dai 时间: 2017-9-22
太失望了，国际品牌，发货的细节掉分，是售后服务部门的责任。细节决定客户的态度。

作者: 石榴姐 时间: 2017-9-22
本帖最后由石榴姐于 2017-9-22 17:11 编辑

楼主您好，通过案例查看到卡扣问题已经给您寄出相关转接线。
查询快递信息现在已经在派送了。快递单号为：616605951364
我的同事之前也有联系您进行了沟通，建议您把遥控器寄回来检测处理，请问您是否有寄回来呢？
另外您的问题我已反馈给相关同事跟进，请保持您的通讯畅通。

作者: fans5ea56156 时间: 2017-9-22
大疆你的售后是否有遵循的标准？

作者: dai 时间: 2017-9-23
客服249，服务态度好，看到贴及时和客户沟通协调，我很满意！

欢迎光临大疆社区 (https://bbs.dji.com/)