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标题: 迟到的感谢，不迟到的热爱DJI的心【记一次非无人机的售后故事】 [打印本页]

作者: 大芬奇密码 时间: 2019-10-15
标题: 迟到的感谢，不迟到的热爱DJI的心【记一次非无人机的售后故事】
[{"nameindex":"_1_2","type":1,"imgsrc":"static/image/text.jpg","url":"","desc":"很高兴认识你，DJI。\r\n很谢谢你，DJI售后。\r\n\r\n我是一名视频拍摄爱好者，正式入坑是从2018年10月，从手机拍摄剪辑开始，逐渐更新设备和技术。就在DJI12月发布OSMO POCKET的时候，我很荣幸的成为了第一批购置的用户。\r\n\r\n12月17日我迎来了手机以外的第一台vlog视频神器。"},{"nameindex":"_2_590437","type":2,"imgsrc":"201910/15/210820onl7zvpdzndpq6xd.jpeg","multi_size":{"small":"201910/15/210820onl7zvpdzndpq6xd.jpeg@!550","large":"201910/15/210820onl7zvpdzndpq6xd.jpeg@!1920","extra_large":"201910/15/210820onl7zvpdzndpq6xd.jpeg@!2560","wide_450_360":"201910/15/210820onl7zvpdzndpq6xd.jpeg@!450x360","medium":"201910/15/210820onl7zvpdzndpq6xd.jpeg@!1200","square_360_360":"201910/15/210820onl7zvpdzndpq6xd.jpeg@!360x360","standard_640_360":"201910/15/210820onl7zvpdzndpq6xd.jpeg@!640x360"},"url":"201910/15/210820onl7zvpdzndpq6xd.jpeg","desc":"小云台到货啦"},{"nameindex":"_1_3","type":1,"imgsrc":"static/image/text.jpg","url":"","desc":"当时觉得，对比手机，这支小小的云台太有意思了，满足了稳定和摄影的需求。于是从12月中旬开始到今年的3月，我的vlog和视频创作都是利用了这支小可爱。\r\n\r\n体验了不动脑的story剪辑：\r\n"},{"nameindex":"_2_590438","type":2,"imgsrc":"201910/15/210907hc5nnhcgcmcwpgys.jpeg","multi_size":{"small":"201910/15/210907hc5nnhcgcmcwpgys.jpeg@!550","large":"201910/15/210907hc5nnhcgcmcwpgys.jpeg@!1920","extra_large":"201910/15/210907hc5nnhcgcmcwpgys.jpeg@!2560","wide_450_360":"201910/15/210907hc5nnhcgcmcwpgys.jpeg@!450x360","medium":"201910/15/210907hc5nnhcgcmcwpgys.jpeg@!1200","square_360_360":"201910/15/210907hc5nnhcgcmcwpgys.jpeg@!360x360","standard_640_360":"201910/15/210907hc5nnhcgcmcwpgys.jpeg@!640x360"},"url":"201910/15/210907hc5nnhcgcmcwpgys.jpeg","desc":"POCKET 的 MY Story自动生成视频功能"},{"nameindex":"_1_4","type":1,"imgsrc":"static/image/text.jpg","url":"","desc":"但是非常不幸的是，由于自己的使用不当，12月17日收到了POCKET，我完了3天不到，它的lighting手机连接头就被我给整弯了。直接导致了不能连接iPhone手机使用。\r\n\r\n而当时因为POCKET刚上市，配套的配件网上都没有售。差点要昏gucci的我，想起来还可以找售后。也是因为这，12月19日我第一次联系了“DJI大疆服务”，体验了大疆的售后。\r\n\r\nDJI人工客服很耐心的听我描述了我惨痛的经历，得知我购买了DJI care后，免费安排补发一个lighting手机连接头。（鉴于公众号信息已经丢失，只能找到当时案例号的邮件啦）\r\n"},{"nameindex":"_2_590439","type":2,"imgsrc":"201910/15/211050lxoo6e7k4h9krnhm.jpg","multi_size":{"small":"201910/15/211050lxoo6e7k4h9krnhm.jpg@!550","large":"201910/15/211050lxoo6e7k4h9krnhm.jpg@!1920","extra_large":"201910/15/211050lxoo6e7k4h9krnhm.jpg@!2560","wide_450_360":"201910/15/211050lxoo6e7k4h9krnhm.jpg@!450x360","medium":"201910/15/211050lxoo6e7k4h9krnhm.jpg@!1200","square_360_360":"201910/15/211050lxoo6e7k4h9krnhm.jpg@!360x360","standard_640_360":"201910/15/211050lxoo6e7k4h9krnhm.jpg@!640x360"},"url":"201910/15/211050lxoo6e7k4h9krnhm.jpg","desc":""},{"nameindex":"_1_5","type":1,"imgsrc":"static/image/text.jpg","url":"","desc":"比较令我惊喜和意外的是，当天早上的反馈，DJI售后当天就进行了配件的寄出。结结实实的感受到了DJI售后的服务和关爱~"},{"nameindex":"_2_590440","type":2,"imgsrc":"201910/15/211131upziga6lxnacztmz.jpg","multi_size":{"small":"201910/15/211131upziga6lxnacztmz.jpg@!550","large":"201910/15/211131upziga6lxnacztmz.jpg@!1920","extra_large":"201910/15/211131upziga6lxnacztmz.jpg@!2560","wide_450_360":"201910/15/211131upziga6lxnacztmz.jpg@!450x360","medium":"201910/15/211131upziga6lxnacztmz.jpg@!1200","square_360_360":"201910/15/211131upziga6lxnacztmz.jpg@!360x360","standard_640_360":"201910/15/211131upziga6lxnacztmz.jpg@!640x360"},"url":"201910/15/211131upziga6lxnacztmz.jpg","desc":"神速发货"},{"nameindex":"_1_6","type":1,"imgsrc":"static/image/text.jpg","url":"","desc":"重新活力起来的小POCKET又开始跟我愉快地玩耍了起来，只是……我这个人绝对是手残党，1月初，相同的遭遇再一次发送，lighting手机连接头再一次。。弯了o(╥﹏╥)o\r\n\r\n这一次，同样联系了DJI的售后，没想到又免费享受了一次配件的补发，而为了防止自己三度手残坏了连接头，我自己也是加买了一个。同样的售后速度依旧让我很是满意。\r\n\r\n也是从那之后，到今年三月，我都用这支POCKET到处记录，配合FCPX剪辑，创作了很多个人觉得还算有意思的小视频，也在短视频平台陆续收到了点赞和关注："},{"nameindex":"_3_1","type":3,"imgsrc":"static/image/video.jpg","url":"//player.bilibili.com/player.html?aid=45855522","desc":""},{"nameindex":"_2_590442","type":2,"imgsrc":"201910/15/211202uofswt6tag6pdfos.jpg","multi_size":{"small":"201910/15/211202uofswt6tag6pdfos.jpg@!550","large":"201910/15/211202uofswt6tag6pdfos.jpg@!1920","extra_large":"201910/15/211202uofswt6tag6pdfos.jpg@!2560","wide_450_360":"201910/15/211202uofswt6tag6pdfos.jpg@!450x360","medium":"201910/15/211202uofswt6tag6pdfos.jpg@!1200","square_360_360":"201910/15/211202uofswt6tag6pdfos.jpg@!360x360","standard_640_360":"201910/15/211202uofswt6tag6pdfos.jpg@!640x360"},"url":"201910/15/211202uofswt6tag6pdfos.jpg","desc":"指导我的泰拳教练用它拍的"},{"nameindex":"_2_590443","type":2,"imgsrc":"201910/15/211202swf6kkmkw6fhfzgq.jpg","multi_size":{"small":"201910/15/211202swf6kkmkw6fhfzgq.jpg@!550","large":"201910/15/211202swf6kkmkw6fhfzgq.jpg@!1920","extra_large":"201910/15/211202swf6kkmkw6fhfzgq.jpg@!2560","wide_450_360":"201910/15/211202swf6kkmkw6fhfzgq.jpg@!450x360","medium":"201910/15/211202swf6kkmkw6fhfzgq.jpg@!1200","square_360_360":"201910/15/211202swf6kkmkw6fhfzgq.jpg@!360x360","standard_640_360":"201910/15/211202swf6kkmkw6fhfzgq.jpg@!640x360"},"url":"201910/15/211202swf6kkmkw6fhfzgq.jpg","desc":"给同事拍的卡丁车纪录片"},{"nameindex":"_2_590441","type":2,"imgsrc":"201910/15/211202wvgjxa3xkicw6lcu.jpg","multi_size":{"small":"201910/15/211202wvgjxa3xkicw6lcu.jpg@!550","large":"201910/15/211202wvgjxa3xkicw6lcu.jpg@!1920","extra_large":"201910/15/211202wvgjxa3xkicw6lcu.jpg@!2560","wide_450_360":"201910/15/211202wvgjxa3xkicw6lcu.jpg@!450x360","medium":"201910/15/211202wvgjxa3xkicw6lcu.jpg@!1200","square_360_360":"201910/15/211202wvgjxa3xkicw6lcu.jpg@!360x360","standard_640_360":"201910/15/211202wvgjxa3xkicw6lcu.jpg@!640x360"},"url":"201910/15/211202wvgjxa3xkicw6lcu.jpg","desc":"自己的沙雕红袜子Vlog"},{"nameindex":"_2_590444","type":2,"imgsrc":"201910/15/211202i1cmqjmrkifqv1rv.jpg","multi_size":{"small":"201910/15/211202i1cmqjmrkifqv1rv.jpg@!550","large":"201910/15/211202i1cmqjmrkifqv1rv.jpg@!1920","extra_large":"201910/15/211202i1cmqjmrkifqv1rv.jpg@!2560","wide_450_360":"201910/15/211202i1cmqjmrkifqv1rv.jpg@!450x360","medium":"201910/15/211202i1cmqjmrkifqv1rv.jpg@!1200","square_360_360":"201910/15/211202i1cmqjmrkifqv1rv.jpg@!360x360","standard_640_360":"201910/15/211202i1cmqjmrkifqv1rv.jpg@!640x360"},"url":"201910/15/211202i1cmqjmrkifqv1rv.jpg","desc":"小文艺的书店仪式感视频"},{"nameindex":"_1_7","type":1,"imgsrc":"static/image/text.jpg","url":"","desc":"事已至此，真的很感谢DJI大疆的售后，专业的服务和一流的速度。\r\n虽然DJI为人熟知的的确是无人机，但是这一次我也是体会到了非无人机的售后服务，感觉很nice。\r\n\r\n这也坚定了我对DJI品牌的信赖和支持，更新换代我的摄影器材到SONY a7m3后，也是配上了一支如影SC的稳定器出门拍摄，可以说是我扫街、旅拍，记录生活必不可少的“武器”~\r\n"},{"nameindex":"_3_2","type":3,"imgsrc":"static/image/video.jpg","url":"//player.bilibili.com/player.html?aid=63859350","desc":""},{"nameindex":"_2_590445","type":2,"imgsrc":"201910/15/211229vpq5ae7j3pws23ys.jpg","multi_size":{"small":"201910/15/211229vpq5ae7j3pws23ys.jpg@!550","large":"201910/15/211229vpq5ae7j3pws23ys.jpg@!1920","extra_large":"201910/15/211229vpq5ae7j3pws23ys.jpg@!2560","wide_450_360":"201910/15/211229vpq5ae7j3pws23ys.jpg@!450x360","medium":"201910/15/211229vpq5ae7j3pws23ys.jpg@!1200","square_360_360":"201910/15/211229vpq5ae7j3pws23ys.jpg@!360x360","standard_640_360":"201910/15/211229vpq5ae7j3pws23ys.jpg@!640x360"},"url":"201910/15/211229vpq5ae7j3pws23ys.jpg","desc":"我扛着如影sc和微单拍拍拍吖~"},{"nameindex":"_1_8","type":1,"imgsrc":"static/image/text.jpg","url":"","desc":"期望未来，等我购置了无人机后，继续体会到DJI大疆的服务和热情，依旧可以和DJI售后有良好的互动~\r\n\r\n愿DJI越来越棒~\r\nFighting！"}]

作者: 石榴姐 时间: 2019-10-16
感谢楼主分享，祝您使用愉快，也期待您常来社区交流哦。

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