大疆社区
标题:
大疆air2s、御三,多次质量换货,问题不断!客服沟通无效
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作者:
售后换新十次也不行
时间:
2022-6-15
标题:
大疆air2s、御三,多次质量换货,问题不断!客服沟通无效
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作者:
售后换新十次也不行
时间:
2022-6-15
正式讲事情经过!
首先楼主只是个普通的无人机玩家,绝对不是为了黑而黑。可是对于大疆的售后,实在令人失望!#(不高兴)#(不高兴)
楼主5月6日购买的2s先后经过,售后维修部换机,官网换机,深圳全国唯一旗舰店换机。应该说是经历了大疆所有的售后服务了吧!都没能解决楼主的问题。17天内换了经历三次机子都是2021年12月批次的,其中深圳旗舰店里的只有2021年10月份的。#(喷)
#(灯泡)事情起因是,由于GPS信号低飞机失控。后续而来的换机有各种问题。#(喷)
第一次:云台歪斜,惠州售后维修部换机历时三天#(喷)
第二次:电机异响,惠州售后维修部换机历时三天#(喷)
第三次:电机异响,由于时间原因楼主亲自跨市赶到了深圳,大疆全国唯一旗舰店检测,随后换机过程中拆了两台全新零售机器,第一台飞机表面沾有有不明胶体,有使用痕迹,第二台,四个电机都氧化了,你没听错全新的机器四个电机都氧化了。#(真棒)拆了两台,店员看到都尴尬了。我想问一下大疆,全国唯一旗舰店的柜台零售机,居然有电机生锈,有明显使用痕迹的机器,你们的生活品控已经差到这种地步了吗?
第四次:经过现场旗舰店店员协调,客服承诺,协助我更换2022年最新批次的机器。今天收到发出的机器是2022年12月生产批次的,还是有同样的问题。
我想请问,#换了四次机器电机的问题还不能解决。大疆的售后,能不能给我一个满意的答复。直到发帖的现在,催了一天才回电的工号299的高级客服,一直强调无法解决我的问题,最后甚至直接把顾客电话挂断。换了四次机器电机的问题还不能解决。大疆的售后,能不能给我一个满意的答复。直到发帖的现在,催了一天才回电的工号299的高级客服,一直强调无法解决我的问题,最后甚至直接把顾客电话挂断。到这里,真的是彻底让我对大疆的售后失望!!!
#大疆air2s##大疆售后##大疆##无人机#
作者:
售后换新十次也不行
时间:
2022-6-15
经历六次台机器的换新,实在忍无可忍了,对售后也是伤透了心。最后在我平台发帖的情况下,大疆给出的方案是补差价更换御三 #(喷)#(喷)
细说一下怎么补差价的#(呵呵)
我的air2s有五块电池,都是全新没通电的!
大疆回收的飞机价格6549原价,电池价格是按一个电池580回收(原价699),注意不是按原价哦,随心换也是按照540(原价699)折抵。算下来总共亏了了800左右!还浪费乐人力、物力、时间登成本!#(真棒)其价格远不止800
随后补了3441余元更换了御三。
现场开箱检查没问题,便以为问题终于告一段落了。殊不知……
作者:
售后换新十次也不行
时间:
2022-6-15
今天到的御三还有一个问题:
在云台校准的时候会发生抽搐抖动!#(喷)#(喷)
详细视频可以看我另一个视频贴#(真棒)
作者:
Lucas mini2
时间:
2022-6-15
大疆的东西是好东西 可是售后实在是......
作者:
Lucas mini2
时间:
2022-6-15
建议楼主可以去店里买 北京国贸旗舰店是可以买完试飞的 第一次见到你这种情况
作者:
售后换新十次也不行
时间:
2022-6-15
Lucas mini2
6-15 14:20
建议楼主可以去店里买 北京国贸旗舰店是可以买完试飞的 第一次见到你这种情况
店里拆了两台,四个电机都生锈了
作者:
售后换新十次也不行
时间:
2022-6-15
在一次跟随移动物体拍摄过程中#(呵呵)#(呵呵)
我的御三镜头突然抽搐,然后复位到垂直向下,双击fn键仍然没反应。#(喷)#(喷)只有降落才能恢复
决定再试多次,又出现了抽搐多次回正(向前,或向下)的现象!
随后立马从海上回陆地处理。申请旗舰店检测,旗舰店人员判断云台发生故障,协商官网换机!#(喷)
作者:
售后换新十次也不行
时间:
2022-6-15
飞友们,不看不知道,一看吓一跳。长焦里面长了块霉斑,这下还有啥洗啊!!
作者:
售后换新十次也不行
时间:
2022-6-16
顶一下!被限流了
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