大疆社区

标题: 极速换新两个月,经历既惊心又糟心! [打印本页]

作者: 开远流雲    时间: 2022-8-23
标题: 极速换新两个月,经历既惊心又糟心!
[{"nameindex":"_1_1","type":1,"imgsrc":"static/image/text.jpg","url":"","desc":"这个帖子中午就发到了“求助”版块,到现在还在审核中,怕是不给发了。发来这里试试看让不让发。\r\n\r\n我的AIR 2S无人机使用极速换新增值服务,两个来月的时间,经历了“换新—返航失控—返修—再次技术故障失控—坠机丢失”的过程,可谓是既惊心又糟心!\r\n\r\n事情的经过有点长,有兴趣的慢慢看。\r\n\r\n爱机AIR 2S使用一年了,想着不要浪费了极速换新的机会,于是6月14日办理了极速换新。6月18日,收到了大疆寄来的“新机”。\r\n\r\n仅仅一个多月后的7月25日,“新机”的“一键返航”"自动返航”均失控,飞机差点就飞丢了,(见我的帖子“惊魂五分钟!AIR 2S“一键返航”“自动返航”均失控,幸亏有惊无险”)\r\n\r\n7月30日,经过一番折腾和反馈,将飞行数据上传给大疆的技术服务。\r\n\r\n8月7日,大疆技术服务的分析定损结果为:机身中框组件螺丝柱开裂/断裂,机身飞行器核心板组件异常,机身M4电机异响,在保修范围内,提供免费处理。\r\n\r\n8月8日,机子修好,大疆将机子寄返给我(8月11日收到)\r\n\r\n昨天,也就是8月22日傍晚,在一次正常的飞行拍摄中,起飞仅仅过了6分多钟,电池电量、信号、飞行距离、飞行高度等都完全正常的情况下,手机屏幕上突然提示”电子调速器异常“!\r\n几秒钟后,飞行距离从500来米突然就变成了0米,飞行高度从408米下降到376米!\r\n过了几秒钟,又提示”IMU需要校准“、”GPS信号弱,已自动进入姿态模式,飞机将不会悬停,请谨慎飞行“。高度下降到360米。\r\n此后几秒钟,一直显示”IMU需要校准“,飞行距离一直显示0米,飞行高度则迅速下降到200来米。直到停止在52米的地方,飞行记录也结束在此。\r\n\r\n其实,这是后来仔细查看飞行记录时看到的情况。而在当时,当手机屏幕上突然提示”电子调速器异常“的时候,操控的手机实际上已经提示“连不上飞机”了,也就是说遥控器已经无法操控飞机了。\r\n\r\n当时在起飞位置,作为已经有一年多飞行经验的我来说,看到无法操控飞机,还是有些慌了,手持遥控器四周寻找信号,试图联系上飞机,可惜没有什么用。又想着等飞机电池耗得差不多了会不会自动返航,等了半天没有动静。\r\n再随后手机屏幕提示“找飞机”,赶紧按导航图示位置去找。由于天色已晚,在附近找了半天没什么结果。联系大疆客服,告之需要同步飞行数据什么 ,客服建议第二天再去找。\r\n\r\n今天一早,喊了几个人一起又去找飞机,坠机点位置其实已经显示是在一条河中,但我们不死心,在坠机点位置附近的田野草丛河堤上反复地找了好几遍,结果还是一无所获。\r\n\r\n看来,这架极速换新又返修又反复失控的机子,实在是没脸见人,直接选择坠河自尽了!\r\n\r\n我的AIR 2S“新机”,我的128G的存贮卡,我的几天来拍摄的所有图片图像素材,统统随着河水逐流而去了。\r\n\r\n不幸之中万幸的是,失控后直坠而下的飞机,没有伤到下面的人,否则后果不堪设想。\r\n\r\n事已至此,只希望我一直信赖的大疆,能够给惊心又糟心我,给出一个满意的处理结果。\r\n"},{"nameindex":"_2_748344","type":2,"imgsrc":"202208/23/194305e5vdcozvpvovcuvv.jpg","multi_size":{"small":"202208/23/194305e5vdcozvpvovcuvv.jpg@!550","large":"202208/23/194305e5vdcozvpvovcuvv.jpg@!1920","extra_large":"202208/23/194305e5vdcozvpvovcuvv.jpg@!2560","wide_450_360":"202208/23/194305e5vdcozvpvovcuvv.jpg@!450x360","medium":"202208/23/194305e5vdcozvpvovcuvv.jpg@!1200","square_360_360":"202208/23/194305e5vdcozvpvovcuvv.jpg@!360x360","standard_640_360":"202208/23/194305e5vdcozvpvovcuvv.jpg@!640x360"},"url":"202208/23/194305e5vdcozvpvovcuvv.jpg","desc":"飞机起飞后的6分29秒,飞行一切正常。"},{"nameindex":"_2_748345","type":2,"imgsrc":"202208/23/194305ucpgpo0qxe40xcc9.jpg","multi_size":{"small":"202208/23/194305ucpgpo0qxe40xcc9.jpg@!550","large":"202208/23/194305ucpgpo0qxe40xcc9.jpg@!1920","extra_large":"202208/23/194305ucpgpo0qxe40xcc9.jpg@!2560","wide_450_360":"202208/23/194305ucpgpo0qxe40xcc9.jpg@!450x360","medium":"202208/23/194305ucpgpo0qxe40xcc9.jpg@!1200","square_360_360":"202208/23/194305ucpgpo0qxe40xcc9.jpg@!360x360","standard_640_360":"202208/23/194305ucpgpo0qxe40xcc9.jpg@!640x360"},"url":"202208/23/194305ucpgpo0qxe40xcc9.jpg","desc":"飞机起飞后的6分32秒,突然提示”电子调速器异常“!"},{"nameindex":"_2_748346","type":2,"imgsrc":"202208/23/194305xe2et2p7zvo1ntgp.jpg","multi_size":{"small":"202208/23/194305xe2et2p7zvo1ntgp.jpg@!550","large":"202208/23/194305xe2et2p7zvo1ntgp.jpg@!1920","extra_large":"202208/23/194305xe2et2p7zvo1ntgp.jpg@!2560","wide_450_360":"202208/23/194305xe2et2p7zvo1ntgp.jpg@!450x360","medium":"202208/23/194305xe2et2p7zvo1ntgp.jpg@!1200","square_360_360":"202208/23/194305xe2et2p7zvo1ntgp.jpg@!360x360","standard_640_360":"202208/23/194305xe2et2p7zvo1ntgp.jpg@!640x360"},"url":"202208/23/194305xe2et2p7zvo1ntgp.jpg","desc":"仅仅1秒钟后,飞行高度下降了10多米,注意看此时的飞行距离是500米。"},{"nameindex":"_2_748350","type":2,"imgsrc":"202208/23/194306jt93ttcn9c9yxn9o.jpg","multi_size":{"small":"202208/23/194306jt93ttcn9c9yxn9o.jpg@!550","large":"202208/23/194306jt93ttcn9c9yxn9o.jpg@!1920","extra_large":"202208/23/194306jt93ttcn9c9yxn9o.jpg@!2560","wide_450_360":"202208/23/194306jt93ttcn9c9yxn9o.jpg@!450x360","medium":"202208/23/194306jt93ttcn9c9yxn9o.jpg@!1200","square_360_360":"202208/23/194306jt93ttcn9c9yxn9o.jpg@!360x360","standard_640_360":"202208/23/194306jt93ttcn9c9yxn9o.jpg@!640x360"},"url":"202208/23/194306jt93ttcn9c9yxn9o.jpg","desc":"飞机起飞后的6分37秒,飞行高度降到了376米,飞行距离变成了0米。飞机已经失控后快速下坠。"},{"nameindex":"_2_748349","type":2,"imgsrc":"202208/23/194306fvanfu5p5v4n9vpm.jpg","multi_size":{"small":"202208/23/194306fvanfu5p5v4n9vpm.jpg@!550","large":"202208/23/194306fvanfu5p5v4n9vpm.jpg@!1920","extra_large":"202208/23/194306fvanfu5p5v4n9vpm.jpg@!2560","wide_450_360":"202208/23/194306fvanfu5p5v4n9vpm.jpg@!450x360","medium":"202208/23/194306fvanfu5p5v4n9vpm.jpg@!1200","square_360_360":"202208/23/194306fvanfu5p5v4n9vpm.jpg@!360x360","standard_640_360":"202208/23/194306fvanfu5p5v4n9vpm.jpg@!640x360"},"url":"202208/23/194306fvanfu5p5v4n9vpm.jpg","desc":"飞机起飞后的6分39秒,显示”IMU需要校准“等警告。"},{"nameindex":"_2_748351","type":2,"imgsrc":"202208/23/194306vwm5j84jztp4jpvj.jpg","multi_size":{"small":"202208/23/194306vwm5j84jztp4jpvj.jpg@!550","large":"202208/23/194306vwm5j84jztp4jpvj.jpg@!1920","extra_large":"202208/23/194306vwm5j84jztp4jpvj.jpg@!2560","wide_450_360":"202208/23/194306vwm5j84jztp4jpvj.jpg@!450x360","medium":"202208/23/194306vwm5j84jztp4jpvj.jpg@!1200","square_360_360":"202208/23/194306vwm5j84jztp4jpvj.jpg@!360x360","standard_640_360":"202208/23/194306vwm5j84jztp4jpvj.jpg@!640x360"},"url":"202208/23/194306vwm5j84jztp4jpvj.jpg","desc":"飞机起飞后的6分37秒,飞行高度降至309米,飞行距离一直是0米,一直显示”IMU需要校准“"},{"nameindex":"_2_748353","type":2,"imgsrc":"202208/23/194306hntotftb33nat2q5.jpg","multi_size":{"small":"202208/23/194306hntotftb33nat2q5.jpg@!550","large":"202208/23/194306hntotftb33nat2q5.jpg@!1920","extra_large":"202208/23/194306hntotftb33nat2q5.jpg@!2560","wide_450_360":"202208/23/194306hntotftb33nat2q5.jpg@!450x360","medium":"202208/23/194306hntotftb33nat2q5.jpg@!1200","square_360_360":"202208/23/194306hntotftb33nat2q5.jpg@!360x360","standard_640_360":"202208/23/194306hntotftb33nat2q5.jpg@!640x360"},"url":"202208/23/194306hntotftb33nat2q5.jpg","desc":"飞机起飞后的6分52秒,显示的警告。"},{"nameindex":"_2_748352","type":2,"imgsrc":"202208/23/194306vv0yj7za3b77e33i.jpg","multi_size":{"small":"202208/23/194306vv0yj7za3b77e33i.jpg@!550","large":"202208/23/194306vv0yj7za3b77e33i.jpg@!1920","extra_large":"202208/23/194306vv0yj7za3b77e33i.jpg@!2560","wide_450_360":"202208/23/194306vv0yj7za3b77e33i.jpg@!450x360","medium":"202208/23/194306vv0yj7za3b77e33i.jpg@!1200","square_360_360":"202208/23/194306vv0yj7za3b77e33i.jpg@!360x360","standard_640_360":"202208/23/194306vv0yj7za3b77e33i.jpg@!640x360"},"url":"202208/23/194306vv0yj7za3b77e33i.jpg","desc":"飞机起飞后的7分10秒,飞机继续快速下坠。"},{"nameindex":"_2_748354","type":2,"imgsrc":"202208/23/194306h4iokfppi2os4omp.jpg","multi_size":{"small":"202208/23/194306h4iokfppi2os4omp.jpg@!550","large":"202208/23/194306h4iokfppi2os4omp.jpg@!1920","extra_large":"202208/23/194306h4iokfppi2os4omp.jpg@!2560","wide_450_360":"202208/23/194306h4iokfppi2os4omp.jpg@!450x360","medium":"202208/23/194306h4iokfppi2os4omp.jpg@!1200","square_360_360":"202208/23/194306h4iokfppi2os4omp.jpg@!360x360","standard_640_360":"202208/23/194306h4iokfppi2os4omp.jpg@!640x360"},"url":"202208/23/194306h4iokfppi2os4omp.jpg","desc":"飞机起飞后的7分27秒,飞行记录永久地停在这个画面。"},{"nameindex":"_2_748348","type":2,"imgsrc":"202208/23/194306c7soym0s5c8neysc.jpg","multi_size":{"small":"202208/23/194306c7soym0s5c8neysc.jpg@!550","large":"202208/23/194306c7soym0s5c8neysc.jpg@!1920","extra_large":"202208/23/194306c7soym0s5c8neysc.jpg@!2560","wide_450_360":"202208/23/194306c7soym0s5c8neysc.jpg@!450x360","medium":"202208/23/194306c7soym0s5c8neysc.jpg@!1200","square_360_360":"202208/23/194306c7soym0s5c8neysc.jpg@!360x360","standard_640_360":"202208/23/194306c7soym0s5c8neysc.jpg@!640x360"},"url":"202208/23/194306c7soym0s5c8neysc.jpg","desc":"当天晚上找飞机"},{"nameindex":"_2_748347","type":2,"imgsrc":"202208/23/194306rbcdro89x0h9bx00.jpg","multi_size":{"small":"202208/23/194306rbcdro89x0h9bx00.jpg@!550","large":"202208/23/194306rbcdro89x0h9bx00.jpg@!1920","extra_large":"202208/23/194306rbcdro89x0h9bx00.jpg@!2560","wide_450_360":"202208/23/194306rbcdro89x0h9bx00.jpg@!450x360","medium":"202208/23/194306rbcdro89x0h9bx00.jpg@!1200","square_360_360":"202208/23/194306rbcdro89x0h9bx00.jpg@!360x360","standard_640_360":"202208/23/194306rbcdro89x0h9bx00.jpg@!640x360"},"url":"202208/23/194306rbcdro89x0h9bx00.jpg","desc":"今天早上又去找飞机。定位显示飞机已坠入河中。"}]
作者: 开远流雲    时间: 2022-8-23
本帖最后由 开远流雲 于 2022-8-23 20:32 编辑

飞机昨天傍晚飞丢后,整个晚上觉也睡不好,花费了大量的精力也没有找到飞机,情绪很糟糕。特别可惜的是有两三天拍摄的很多珍贵的图片图像还在飞机上的存贮里。今天飞行数据已经同步给大疆客服,但是需要两三天才会有分析结果。希望这里的版主关注到我的情况,帮助协调处理好这件事情。




欢迎光临 大疆社区 (https://bbs.dji.com/) Powered by Discuz! X3.2