大疆社区

标题: 随心换很不满意 [打印本页]

作者: djiuser_bXhwvq 时间: 3-6 21:08
标题: 随心换很不满意
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作者: 石榴姐 时间: 3-6 23:18
楼主您好，非常抱歉给您造成不好的体验。DJI 大疆创新的维修定损方案，是基于实际检测结果及飞行安全考虑而建议更换的项目哦，而且工程师都会对您寄回的产品进行全面、严格的检测，以确保设备的各项功能正常。为了给您提供更好的产品使用体验，我们不仅会维修好您的产品问题，还会提供全面专业的检测服务，产品在符合标准后才会重新回到您手中，所以会根据您产品的维修情况收取维修工时费。详情您可通过官网-自助服务中心-维修配件价格查询：https://repair.dji.com/repair/price-inquiry 。此外，查看您是选择了使用DJI Care 随心换置换服务，对于您提到的机臂问题，我们也是非常关注，这边也已查询到您最新的案例，后续待DJI 售后服务中心收件后，工程师会先进行全面检测，若检测结果属实，后续我们会为您提供妥善的处理方案，石榴也会帮您持续跟进处理，请您放心。

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