大疆社区

标题: 升级失败！！！如何返修？急！！ [打印本页]

作者: 83555547@qq.com 时间: 2015-12-28
标题: 升级失败！！！如何返修？急！！

========== 2014.01.01 00:00:04 remo-con disconnect======
Packet: OSMO_FW_V01.00.01.03.bin
Upgrading ...
Result: Success.

========== 2014.01.01 00:00:08 remo-con disconnect======
Packet: OSMO_FW_V01.00.01.19.bin
Upgrading ...
Result: Success.

========== 2014.01.01 00:00:09 remo-con disconnect======
Packet: OSMO_FW_V01.00.01.19.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2014.01.01 00:00:10 remo-con disconnect======
Packet: OSMO_FW_V01.00.01.19.bin
Upgrading ...
Result: Success.

========== 2014.01.01 00:00:08 remo-con disconnect======
Packet: OSMO_FW_V01.02.01.60.bin
Upgrading ...
Result: Success.

========== 2014.01.01 00:00:08 remo-con disconnect======
Packet: OSMO_FW_V01.02.01.60.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2014.01.01 00:00:08 remo-con disconnect======
Packet: OSMO_FW_V01.02.01.60.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2014.01.01 00:00:09 remo-con disconnect======
Packet: OSMO_FW_V01.04.01.80.bin
Upgrading ...
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:07 remo-con disconnect======
Packet: OSMO_FW_V01.04.01.80.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:08 remo-con disconnect======
Packet: OSMO_FW_V01.04.01.80.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

作者: 83555547@qq.com 时间: 2015-12-28
升级前无故灰屏，换设备情况一样，想通过升级解决，结果升级失败。换卡尝试也是失败。

作者: 优拍视觉 时间: 2015-12-28
您好，大疆返修地址：广东省深圳市南山区科技园南区粤兴一道9号香港科技大学产学研大楼6楼售后维修中心（收）电话：4007000303转2。温馨提醒：您发货的时候需要包装好您需要返修的物品以及附上大疆返修单（下载地址：http://download.dji-innovations. ... -Form-End-User.xlsx），内容包括姓名、系统跟踪号：回邮地址、产品名称、故障现象、返修要求、购机凭证（或收据、订单编号等）的复印件，建议使用顺丰快递. 如需查询返修进度，请登录维修进度查询网址：http://www.dji.com/cn/support/repair-trace，根据跟踪号或电话号码查询，或者拨打4007000303-2电话查询；若需技术支持或查询数据分析进度请拨4007000303-1，谢谢配合！【DJI售后技术支持部】

作者: 优拍视觉 时间: 2015-12-28
我也需要返修上面是官方客服给我的你直接按要求发过去就行了

作者: 秋香 时间: 2015-12-28

83555547@qq.com 发表于 2015-12-28 20:36
升级前无故灰屏，换设备情况一样，想通过升级解决，结果升级失败。换卡尝试也是失败。 ...

先把您的log上传我帮您看看是哪里升挂了

作者: 83555547@qq.com 时间: 2015-12-28

秋香发表于 2015-12-28 21:00
先把您的log上传我帮您看看是哪里升挂了

log是什么？怎么上传？

作者: 83555547@qq.com 时间: 2015-12-28

优拍视觉发表于 2015-12-28 20:51
我也需要返修上面是官方客服给我的你直接按要求发过去就行了

谢谢！

作者: 秋香 时间: 2015-12-28

83555547@qq.com 发表于 2015-12-28 21:02
log是什么？怎么上传？

misc/log里的文件复制到这里

作者: 83555547@qq.com 时间: 2015-12-28

========== 2014.01.01 00:00:04 remo-con disconnect======
Packet: OSMO_FW_V01.00.01.03.bin
Upgrading ...
Result: Success.

========== 2014.01.01 00:00:08 remo-con disconnect======
Packet: OSMO_FW_V01.00.01.19.bin
Upgrading ...
Result: Success.

========== 2014.01.01 00:00:09 remo-con disconnect======
Packet: OSMO_FW_V01.00.01.19.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2014.01.01 00:00:10 remo-con disconnect======
Packet: OSMO_FW_V01.00.01.19.bin
Upgrading ...
Result: Success.

========== 2014.01.01 00:00:08 remo-con disconnect======
Packet: OSMO_FW_V01.02.01.60.bin
Upgrading ...
Result: Success.

========== 2014.01.01 00:00:08 remo-con disconnect======
Packet: OSMO_FW_V01.02.01.60.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2014.01.01 00:00:08 remo-con disconnect======
Packet: OSMO_FW_V01.02.01.60.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

========== 2014.01.01 00:00:09 remo-con disconnect======
Packet: OSMO_FW_V01.04.01.80.bin
Upgrading ...
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:07 remo-con disconnect======
Packet: OSMO_FW_V01.04.01.80.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:08 remo-con disconnect======
Packet: OSMO_FW_V01.04.01.80.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

作者: 83555547@qq.com 时间: 2015-12-28
是这个吗？

作者: 83555547@qq.com 时间: 2015-12-28
红灯常亮，滴--滴--滴--滴--滴滴滴

作者: 83555547@qq.com 时间: 2015-12-28
无图传，可以拍照，可以看照片

作者: 秋香 时间: 2015-12-29

83555547@qq.com 发表于 2015-12-28 21:47
无图传，可以拍照，可以看照片

可以正常的链接WiFi就证明WiFi是好的，您把misc/log里的文件发给我看看吧，我们才能知道具体是哪里升级失败了

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