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标题: 精灵3 4K版炸机能保修吗？ [打印本页]

作者: 长臂猿想来林芝旋转运镜 时间: 2016-9-13
标题: 精灵3 4K版炸机能保修吗？
[{"nameindex":"_1_1","type":1,"imgsrc":"static/image/text.jpg","url":"","desc":"本人的精灵3 4K版在进行热点追随模式飞行时突然失控，飞向周边的建筑导致炸机。\r\n具体过程如下：\r\n正常开机升空后从P档调为F档点击热点追随模式，此时飞机突然飞向周边建筑，距离三十米左右。本人站立位置就在飞机起飞点边上并非靠近建筑物，起飞场所为一个广场，大片空地，无其他干扰，起飞时显示可安全飞行。之前使用P档在此区域多次飞行均正常。炸机时使用的DJI GO为最新的V2.9.0(445)，固件也是前两天刚刚更新过的。飞机是今年4月初购买的。\r\n\r\n这种情况能保修吗？需要提供哪些文件资料？\r\n\r\n"},{"nameindex":"_2_176735","type":2,"imgsrc":"201609/13/163409pxfetkl3attfwtiw.png","multi_size":{"small":"201609/13/163409pxfetkl3attfwtiw.png@!550","large":"201609/13/163409pxfetkl3attfwtiw.png@!1920","extra_large":"201609/13/163409pxfetkl3attfwtiw.png@!2560","wide_450_360":"201609/13/163409pxfetkl3attfwtiw.png@!450x360","medium":"201609/13/163409pxfetkl3attfwtiw.png@!1200","square_360_360":"201609/13/163409pxfetkl3attfwtiw.png@!360x360","standard_640_360":"201609/13/163409pxfetkl3attfwtiw.png@!640x360"},"url":"201609/13/163409pxfetkl3attfwtiw.png","desc":"软件版本"},{"nameindex":"_2_176736","type":2,"imgsrc":"201609/13/163411d5lytqsuyppdsyzb.jpg","multi_size":{"small":"201609/13/163411d5lytqsuyppdsyzb.jpg@!550","large":"201609/13/163411d5lytqsuyppdsyzb.jpg@!1920","extra_large":"201609/13/163411d5lytqsuyppdsyzb.jpg@!2560","wide_450_360":"201609/13/163411d5lytqsuyppdsyzb.jpg@!450x360","medium":"201609/13/163411d5lytqsuyppdsyzb.jpg@!1200","square_360_360":"201609/13/163411d5lytqsuyppdsyzb.jpg@!360x360","standard_640_360":"201609/13/163411d5lytqsuyppdsyzb.jpg@!640x360"},"url":"201609/13/163411d5lytqsuyppdsyzb.jpg","desc":"损坏情况1"},{"nameindex":"_2_176737","type":2,"imgsrc":"201609/13/163412itmk1f1truk88ef6.jpg","multi_size":{"small":"201609/13/163412itmk1f1truk88ef6.jpg@!550","large":"201609/13/163412itmk1f1truk88ef6.jpg@!1920","extra_large":"201609/13/163412itmk1f1truk88ef6.jpg@!2560","wide_450_360":"201609/13/163412itmk1f1truk88ef6.jpg@!450x360","medium":"201609/13/163412itmk1f1truk88ef6.jpg@!1200","square_360_360":"201609/13/163412itmk1f1truk88ef6.jpg@!360x360","standard_640_360":"201609/13/163412itmk1f1truk88ef6.jpg@!640x360"},"url":"201609/13/163412itmk1f1truk88ef6.jpg","desc":"损坏情况2"},{"nameindex":"_2_176738","type":2,"imgsrc":"201609/13/163412e7rxszig5mmr11w9.jpg","multi_size":{"small":"201609/13/163412e7rxszig5mmr11w9.jpg@!550","large":"201609/13/163412e7rxszig5mmr11w9.jpg@!1920","extra_large":"201609/13/163412e7rxszig5mmr11w9.jpg@!2560","wide_450_360":"201609/13/163412e7rxszig5mmr11w9.jpg@!450x360","medium":"201609/13/163412e7rxszig5mmr11w9.jpg@!1200","square_360_360":"201609/13/163412e7rxszig5mmr11w9.jpg@!360x360","standard_640_360":"201609/13/163412e7rxszig5mmr11w9.jpg@!640x360"},"url":"201609/13/163412e7rxszig5mmr11w9.jpg","desc":"损坏情况3"}]

作者: 冬瑞 时间: 2016-9-13
本帖最后由冬瑞于 2016-9-13 17:47 编辑

楼主您好，在保修期内非人为因素导致的炸机，我们会帮您进行数据分析的。建议您通过 http://www.dji.com/cn/service/repair 进行自助返修登记，同步好您的飞行记录，将飞机寄回哦

作者: 长臂猿想来林芝旋转运镜 时间: 2016-9-13

冬瑞发表于 2016-9-13 16:52
楼主您好，在保修期内非人为因素导致的炸机，我们会帮您进行数据分析的。建议您通过 http://www.dji.com/cn ...

好的谢谢

作者: lq0808 时间: 2016-9-29
恐怕不能

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