大疆社区

标题: 给大疆售后点个赞!! [打印本页]

作者: Mr. J 时间: 2016-12-16
标题: 给大疆售后点个赞!!
[{"nameindex":"_1_1","type":1,"imgsrc":"static/image/text.jpg","url":"","desc":"看了大疆御发布会后, 很震撼, 这才是我一直想要的无人机, 于是第一时间下了单, 一个月后, 10月27日收到了套装. 爽飞2个多星期后, 11月15号晚上拍月亮时, 高空突然丢星, 进入姿态模式, 然后图传遥控信号丢失, 小御就此飞丢.\r\n"},{"nameindex":"_2_218819","type":2,"imgsrc":"201612/16/161626rypddbavadlydfvs.jpg","multi_size":{"small":"201612/16/161626rypddbavadlydfvs.jpg@!550","large":"201612/16/161626rypddbavadlydfvs.jpg@!1920","extra_large":"201612/16/161626rypddbavadlydfvs.jpg@!2560","wide_450_360":"201612/16/161626rypddbavadlydfvs.jpg@!450x360","medium":"201612/16/161626rypddbavadlydfvs.jpg@!1200","square_360_360":"201612/16/161626rypddbavadlydfvs.jpg@!360x360","standard_640_360":"201612/16/161626rypddbavadlydfvs.jpg@!640x360"},"url":"201612/16/161626rypddbavadlydfvs.jpg","desc":"小御拍的最后一张照片, 对焦没对好 -_ !"},{"nameindex":"_1_4","type":1,"imgsrc":"static/image/text.jpg","url":"","desc":"第一时间同步飞行记录, 并联系了客服, 客服简单了解状况后, 说可能是产品原因造成, 说待工程师分析数据后再给明确答复."},{"nameindex":"_2_218820","type":2,"imgsrc":"201612/16/161757em4sb9252du2bt79.png","multi_size":{"small":"201612/16/161757em4sb9252du2bt79.png@!550","large":"201612/16/161757em4sb9252du2bt79.png@!1920","extra_large":"201612/16/161757em4sb9252du2bt79.png@!2560","wide_450_360":"201612/16/161757em4sb9252du2bt79.png@!450x360","medium":"201612/16/161757em4sb9252du2bt79.png@!1200","square_360_360":"201612/16/161757em4sb9252du2bt79.png@!360x360","standard_640_360":"201612/16/161757em4sb9252du2bt79.png@!640x360"},"url":"201612/16/161757em4sb9252du2bt79.png","desc":"当晚第一时间和客服沟通"},{"nameindex":"_1_2","type":1,"imgsrc":"static/image/text.jpg","url":"","desc":"两天后, 11月17号晚上客服给我打电话, 说经数据分析已确定是产品原因导致飞行器飞丢, 可享受免费维修服务, 也就是免费给我赔一台御. 很快 11月23号顺丰寄出, 25号傍晚我迫不及待自己去顺丰营业点把小御取了回来\r\n\r\n"},{"nameindex":"_2_218823","type":2,"imgsrc":"201612/16/162540uvzhnwsc6rvjiqcq.png","multi_size":{"small":"201612/16/162540uvzhnwsc6rvjiqcq.png@!550","large":"201612/16/162540uvzhnwsc6rvjiqcq.png@!1920","extra_large":"201612/16/162540uvzhnwsc6rvjiqcq.png@!2560","wide_450_360":"201612/16/162540uvzhnwsc6rvjiqcq.png@!450x360","medium":"201612/16/162540uvzhnwsc6rvjiqcq.png@!1200","square_360_360":"201612/16/162540uvzhnwsc6rvjiqcq.png@!360x360","standard_640_360":"201612/16/162540uvzhnwsc6rvjiqcq.png@!640x360"},"url":"201612/16/162540uvzhnwsc6rvjiqcq.png","desc":""},{"nameindex":"_2_218825","type":2,"imgsrc":"201612/16/162642zofyvfa3vh4v445u.jpg","multi_size":{"small":"201612/16/162642zofyvfa3vh4v445u.jpg@!550","large":"201612/16/162642zofyvfa3vh4v445u.jpg@!1920","extra_large":"201612/16/162642zofyvfa3vh4v445u.jpg@!2560","wide_450_360":"201612/16/162642zofyvfa3vh4v445u.jpg@!450x360","medium":"201612/16/162642zofyvfa3vh4v445u.jpg@!1200","square_360_360":"201612/16/162642zofyvfa3vh4v445u.jpg@!360x360","standard_640_360":"201612/16/162642zofyvfa3vh4v445u.jpg@!640x360"},"url":"201612/16/162642zofyvfa3vh4v445u.jpg","desc":""},{"nameindex":"_1_3","type":1,"imgsrc":"static/image/text.jpg","url":"","desc":"整个过程可谓由悲到喜, 由于是飞丢, 还担心即使之前购买了care也是无济于事, 但这些天与大疆售后整个流程下来, 发现自己的担心是多余的, 这个必须得给大疆售后100个赞!!"}]

作者: 秋香 时间: 2016-12-16
本帖最后由秋香于 2016-12-16 17:16 编辑

感谢楼主细致的反馈，今后我们也会不断优化我们的产品及服务，祝您爽飞呐~

作者: 夏清 时间: 2016-12-16
感谢您对我们的支持，产品方面的问题，我们都会帮大家妥善处理的哈

作者: 阿凡达 时间: 2016-12-16
看到你这个帖子我都放心多了啊，之前看到好些说售后不好的

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