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悟2电池出错、未安装到位故障

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请教版主,悟2炸机返厂维修后,出现其中一侧电池出错、未安装到位故障;悟2固件为最新版本,一共6组12块电池,均装机升级过电池固件。经电话大疆服务答复所有电池再次连接飞机升级,充满电,静置48小时后,故障依旧。比较复杂的情况是有时还没起飞就报告一侧电池故障;有时起飞前一切正常,然后飞上天几分钟后,打杆操作频繁报告一侧电池错误,但能安全返航。未起飞前报告一侧电池错误的,经调换电池仓位或用力按压电池进仓方向,恢复正常。所有电池循环次数均不超50次,再次求教版主,是不是又要返厂检测,多谢啦!
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楼主  DJI FPV认证用户 2020-6-13 3#
<iframe height='460' width='817' src='https://www.djivideos.com/video_play/4d4284f3-6197-465c-af7c-225c9248d707?autoplay=false' frameborder=0 allowfullscreen></iframe>喜闻乐见的炸机
董翀  X5S认证用户 2020-6-13 4#
电池无小事,继续检测吧。
楼主  DJI FPV认证用户 2020-6-13 5#
<div class="quote"><blockquote><a class="nopicture" rel="noopener" href="https://bbs.dji.com/forum.php?mod=redirect&amp;goto=findpost&amp;pid=3606402&amp;ptid=246737" target="_blank"><span class="customName">董翀</span><span class="customShow">Inspire 2 L</span><span class="customTime">6-13 14:22</span></a>
<span class="customSpan">电池无小事,继续检测吧。</span></blockquote></div>是的,飞上天时报错弄得胆战心惊啊!
董翀  X5S认证用户 2020-6-13 6#
<div class="quote"><blockquote><a class="nopicture" rel="noopener" href="https://bbs.dji.com/forum.php?mod=redirect&amp;goto=findpost&amp;pid=3606401&amp;ptid=246737" target="_blank"><span class="customName">一休哥哥</span><span class="customShow">Inspire 2 L</span><span class="customTime">6-13 14:22</span></a>
<span class="customSpan"><a class="nopicture" rel="noopener" href="https://bbs.dji.com/forum.php?mod=redirect&amp;goto=findpost&amp;pid=3606401&amp;ptid=246737" target="_blank">https://www.djivideos.com/video_play/4d4284f3-6197-465c-af7c-225c9248d707?autoplay=false</a>喜闻乐见的炸机</span></blockquote></div>怎么还要飞到身后降落?
楼主  DJI FPV认证用户 2020-6-13 7#
<div class="quote"><blockquote><a class="nopicture" rel="noopener" href="https://bbs.dji.com/forum.php?mod=redirect&amp;goto=findpost&amp;pid=3606412&amp;ptid=246737" target="_blank"><span class="customName">董翀</span><span class="customShow">Inspire 2 L</span><span class="customTime">6-13 14:31</span></a>
<span class="customSpan">怎么还要飞到身后降落?</span></blockquote></div>对面上来了,想来个迎面的镜头,考虑到摩托骑得比较快,多点距离好构图,忘了后面有电线。
兰心  管理员 2020-6-13 8#
楼主您好,建议用95%的酒精加棉签先擦拭飞行器电池仓探针,且务必等酒精风干后再接电。如依旧无效,烦请提供一下录屏过来看下具体情况。
微信关注“大疆”,获取最全面的大疆产品教学视频,及时的售后服务动态,最实用的飞行指引和专业的技术支持,都在这里
镐子   2020-6-13 9#
卡子松了还是插口脏了
地球好宝宝1  Osmo Action 4认证用户 2020-6-13 10#
老铁,我想问一下:你有没有留意是电池问题,还是固定一侧电池仓有问题呢?假如是左侧电池仓有问题,那再多电池装上,还是会报错,那就可以定位到是飞机有问题;如果同样一块电池,不管装左边还是右边,都报错,换一块电池就好了,那就是电池问题呢。
楼主  DJI FPV认证用户 2020-6-13 11#
<div class="quote"><blockquote><a class="nopicture" rel="noopener" href="https://bbs.dji.com/forum.php?mod=redirect&amp;goto=findpost&amp;pid=3606440&amp;ptid=246737" target="_blank"><span class="customName">兰心</span><span class="customShow">超级版主</span><span class="customTime">6-13 14:51</span></a>
<span class="customSpan">楼主您好,建议用95%的酒精加棉签先擦拭飞行器电池仓探针,且务必等酒精风干后再接电。如依旧无效,烦请提供一下录屏过来看下具体情况。</span></blockquote></div>谢谢版主关注。三段视频:一是装机就报告错误;二是运气好一切正常;三是装机正常,打杆电池就出错;请兰心版主费心了!<iframe height='460' width='817' src='https://www.djivideos.com/video_play/f33d7c69-2e79-4792-a801-06fcb161b054?autoplay=false' frameborder=0 allowfullscreen></iframe>
楼主  DJI FPV认证用户 2020-6-13 12#
<div class="quote"><blockquote><a class="nopicture" rel="noopener" href="https://bbs.dji.com/forum.php?mod=redirect&amp;goto=findpost&amp;pid=3606540&amp;ptid=246737" target="_blank"><span class="customName">拒绝野味,从我做起。</span><span class="customShow">Mavic Air 2</span><span class="customTime">6-13 16:11</span></a>
<span class="customSpan">老铁,我想问一下:你有没有留意是电池问题,还是固定一侧电池仓有问题呢?假如是左侧电池仓有问题,那再多电池装上,还是会报错,那就可以定位到是飞机有问题;如果同样一块电池,不管装左边还是右边,都报错,换一块电池就好了,那就是电池问题呢。</span></blockquote></div>我估计是其中一侧电池仓接触不良,电池按配对换来换去也有时好有时出错。
地球好宝宝1  Osmo Action 4认证用户 2020-6-13 13#
<div class="quote"><blockquote><a class="nopicture" rel="noopener" href="https://bbs.dji.com/forum.php?mod=redirect&amp;goto=findpost&amp;pid=3606548&amp;ptid=246737" target="_blank"><span class="customName">一休哥哥</span><span class="customShow">Inspire 2 L</span><span class="customTime">6-13 16:16</span></a>
<span class="customSpan">我估计是其中一侧电池仓接触不良,电池按配对换来换去也有时好有时出错。</span></blockquote></div>老铁,视频里面都是同样两块电池对吗?只是重新插拔而已对不?我看到APP右上角都是第二个电池显示n/a,应该是电池仓问题。
楼主  DJI FPV认证用户 2020-6-13 14#
<div class="quote"><blockquote><a class="nopicture" rel="noopener" href="https://bbs.dji.com/forum.php?mod=redirect&amp;goto=findpost&amp;pid=3606557&amp;ptid=246737" target="_blank"><span class="customName">拒绝野味,从我做起。</span><span class="customShow">Mavic Air 2</span><span class="customTime">6-13 16:21</span></a>
<span class="customSpan">老铁,视频里面都是同样两块电池对吗?只是重新插拔而已对不?我看到APP右上角都是第二个电池显示n/a,应该是电池仓问题。</span></blockquote></div>试了几对电池,有时装上去测试时正常,等换一对测试以后,再装上先测试没问题的电池又出错。
地球好宝宝1  Osmo Action 4认证用户 2020-6-13 15#
<div class="quote"><blockquote><a class="nopicture" rel="noopener" href="https://bbs.dji.com/forum.php?mod=redirect&amp;goto=findpost&amp;pid=3606564&amp;ptid=246737" target="_blank"><span class="customName">一休哥哥</span><span class="customShow">Inspire 2 L</span><span class="customTime">6-13 16:28</span></a>
<span class="customSpan">试了几对电池,有时装上去测试时正常,等换一对测试以后,再装上先测试没问题的电池又出错。</span></blockquote></div>好吧,应该是电池仓问题,有擦一下吗?
兰心  管理员 2020-6-13 16#
<div class="quote"><blockquote><a class="nopicture" rel="noopener" href="https://bbs.dji.com/forum.php?mod=redirect&amp;goto=findpost&amp;pid=3606544&amp;ptid=246737" target="_blank"><span class="customName">一休哥哥</span><span class="customShow">Inspire 2 L</span><span class="customTime">6-13 16:14</span></a>
<span class="customSpan">谢谢版主关注。三段视频:一是装机就报告错误;二是运气好一切正常;三是装机正常,打杆电池就出错;请兰心版主费心了!<a class="nopicture" rel="noopener" href="https://bbs.dji.com/forum.php?mod=redirect&amp;goto=findpost&amp;pid=3606544&amp;ptid=246737" target="_blank">https://www.djivideos.com/video_play/f33d7c69-2e79-4792-a801-06fcb161b054?autoplay=false</a></span></blockquote></div>楼主您好,很抱歉给您带来困扰。烦请将飞行器寄回检查,建议寄回两块电池搭配测试。寄回后回复我案例号,我来帮您跟进。自助寄修网址:<a rel="noopener" href="http://www.dji.com/cn/service/repair" target="_blank">http://www.dji.com/cn/service/repair</a>
楼主  DJI FPV认证用户 2020-6-13 17#
<div class="quote"><blockquote><a class="nopicture" rel="noopener" href="https://bbs.dji.com/forum.php?mod=redirect&goto=findpost&pid=3606582&ptid=246737" target="_blank"><span class="customName">兰心</span><span class="customShow">超级版主</span><span class="customTime">6-13 16:48</span></a>
<span class="customSpan">楼主您好,很抱歉给您带来困扰。烦请将飞行器寄回检查,建议寄回两块电池搭配测试。寄回后回复我案例号,我来帮您跟进。自助寄修网址:http://www.dji.com/cn/service/repair</span></blockquote></div>好的,谢谢兰心版主,明天我把机身及12块电池都寄过来检测,其他无关的就不邮寄了
無形の她  DJI Avata 进阶套装认证用户 2020-6-13 18#
Pi_314  Osmo Mobile 2认证用户 2020-6-14 19#
<div class="quote"><blockquote><a class="nopicture" rel="noopener" href="https://bbs.dji.com/forum.php?mod=redirect&amp;goto=findpost&amp;pid=3606594&amp;ptid=246737" target="_blank"><span class="customName">一休哥哥</span><span class="customShow">Inspire 2 L</span><span class="customTime">6-13 17:02</span></a>
<span class="customSpan">好的,谢谢兰心版主,明天我把机身及12块电池都寄过来检测,其他无关的就不邮寄了</span></blockquote></div>又得回家了
reakyin  X5S认证用户 2020-6-14 20#
我也遇到过这个问题,电池按钮里可能是进沙子或者脏东西了,即使电池安装到位导致这个按钮不能完全弹起来,如果是这样到当地大疆实体店弄一下就可以了
楼主  DJI FPV认证用户 2020-6-14 21#
<div class="quote"><blockquote><a class="nopicture" rel="noopener" href="https://bbs.dji.com/forum.php?mod=redirect&amp;goto=findpost&amp;pid=3607494&amp;ptid=246737" target="_blank"><span class="customName">reakyin</span><span class="customShow">Mavic 2 Pro</span><span class="customTime">6-14 10:00</span></a>
<span class="customSpan">我也遇到过这个问题,电池按钮里可能是进沙子或者脏东西了,即使电池安装到位导致这个按钮不能完全弹起来,如果是这样到当地大疆实体店弄一下就可以了</span></blockquote></div>感谢,要能解决就不返厂了!
楼主  DJI FPV认证用户 2020-6-14 22#
<div class="quote"><blockquote><a class="nopicture" rel="noopener" href="https://bbs.dji.com/forum.php?mod=redirect&goto=findpost&pid=3606582&ptid=246737" target="_blank"><span class="customName">兰心</span><span class="customShow">超级版主</span><span class="customTime">6-13 16:48</span></a>
<span class="customSpan">楼主您好,很抱歉给您带来困扰。烦请将飞行器寄回检查,建议寄回两块电池搭配测试。寄回后回复我案例号,我来帮您跟进。自助寄修网址:http://www.dji.com/cn/service/repair</span></blockquote></div>兰心版主,悟2已发顺丰,
案例号: CAS-4465462-G9J1R5
谢谢您!
兰心  管理员 2020-6-14 23#
<div class="quote"><blockquote><a class="nopicture" rel="noopener" href="https://bbs.dji.com/forum.php?mod=redirect&amp;goto=findpost&amp;pid=3607906&amp;ptid=246737" target="_blank"><span class="customName">一休哥哥</span><span class="customShow">Inspire 2 L</span><span class="customTime">6-14 16:00</span></a>
<span class="customSpan">兰心版主,悟2已发顺丰,
案例号: CAS-4465462-G9J1R5
谢谢您!</span></blockquote></div>不客气的呢,兰心跟进中。
楼主  DJI FPV认证用户 2020-6-18 24#
我要给论坛版主及大疆售后服务一个大大的赞,完美解决问题,我的悟2已经在回来的路上了!
免费维修!!
有大疆完善的售后服务,爽飞不是梦!
再啰嗦一句:御3啥时候出?已经等几年了!
Pi_314  Osmo Mobile 2认证用户 2020-6-20 25#
<div class="quote"><blockquote><a class="nopicture" rel="noopener" href="https://bbs.dji.com/forum.php?mod=redirect&amp;goto=findpost&amp;pid=3613458&amp;ptid=246737" target="_blank"><span class="customName">一休哥哥</span><span class="customShow">Inspire 2 L</span><span class="customTime">6-18 11:02</span></a>
<span class="customSpan">我要给论坛版主及大疆售后服务一个大大的赞,完美解决问题,我的悟2已经在回来的路上了!
免费维修!!
有大疆完善的售后服务,爽飞不是梦!
再啰嗦一句:御3啥时候出?已经等几年了!</span></blockquote></div>运气真好 免费修了
御3继续等吧 估计今年没了
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