大家都碰到的御MAVIC PRO云台的问题,我也碰到了。而且售后服务说,是外部撞击造成,不保修。要维修的话要支付190美元。(大约1235软妹币。)飞机零件本身不贵,只有50多美元,但是人工费居然要130美元。
我也是无语了。
云台过载这种问题是不是由于彩虹带断裂而导致的,如果是,到亚马逊上去买20美元就可以自己搞定了。
下面是美国大疆售后的回信。
Dear Customer,
You repair service of Mavic Pro has been quoted by our repair team. Please refer to the invoice below and complete your payment via paypal.
Invoice
Customer: **
Case No: CAS-1272661-T6K4M9
DJI Care Balance:
Quote Date: 12-12-17
Remarks: Dear Customer, Unfortunately, damage that is not caused by a product malfunction or is out of the warranty period is not covered by DJI aftersales policy. Damage not caused by product malfunction. We'll either repair it or replace it with a product that's new or equivalent to new in both performance and reliability after payment has been received. For more information, please visit (http://www.dji.com/service/policy) - DJI North America
Item Quantity Unit Price(USD) Total Price(USD)
Gimbal Axis Arm Module (Excluding FPC/Coaxial Cable/Cable Cover) 1 51.00 51.00
Middle Frame Module 1 4.00 4.00
Air Outlet 1 1.00 1.00
Upper Cover 1 1.00 1.00
Left Landing Gear 1 1.00 1.00
Gimbal Vibration Damping Module 1 2.00 2.00
Repair Service Fee 2 65.00/H 130.00
Freight: 0.00
Total Amount: 190.00
DJI Care deduction: 0.00
Total Payment: 190.00